Returns & Exchanges
At Smart Kids Planet, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If the fit isn't perfect or you've changed your mind, we are here to make the exchange or refund process as simple as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack the Garments
Place the unwashed and unworn items back in their original packaging, ensuring all clothing tags and labels remain intact.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing